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Return Policy

We hope you love the artwork and/or other items you've ordered. But in the case you'd like to return something, here's our policy:

WHAT YOU CAN RETURN

Limited edition prints, jewelry, decor, and accessories may be returned for 30 days after the date we’ve shipped your order. 

Original paintings cannot be returned.

IF WE GOOFED

If we sent the wrong item or it was damaged in shipment, we will replace it at no cost once you’ve returned the original item. We will provide you with a return shipping label at our expense.

Here's how to return a wrong or damaged item:

  • Email store@airstreamlife.com or use Live Chat to tell us your order number and the items being returned
  • We'll provide a shipping label
  • Package the items and ship them to the address we provide
  • We'll ship you the correct or a new, undamaged item 

IF YOU ARE NOT COMPLETELY SATISFIED WITH THE ITEM

If you are returning the item for a reason other than damage or receipt of the wrong item, and would like a refund, the item must be -

  • Unused,
  • In its original packaging, and
  • Undamaged and/or in NEW condition

We offer two refund options:


  • Gallery credit for 100% of the purchase price
  • A refund of 85% of the purchase price - back to the credit card used to purchase the item

Return shipping charges will not be refunded.

Here's how to request a refund:

  • Email store@airstreamlife.com to tell us your order number and the items being returned
  • Tell us which refund method you prefer: store credit (100%) or refund to your credit card of (85%)
  • Package the items and ship them to the address we provide 

We'll process your refund within 3-5 business days of receiving the items in unused, new condition.


QUESTIONS? 


Contact us at (802) 877-2900 or hello@globetrottergallery.com. We respond promptly!